Provision of human services by third parties and their effects on the public values



This article explores the evidence on the provision of human services by third parties and their effects on public values such as equity, quality of services, social participation, accountability, and citizenship rights in general. It considers the types of social actors involved and types of institutional arrangements relative to the State. Positive or negative effects identified in different dimensions of the public values tend to depend on the type of provider and the institutional arrangements that define its relationship with the State. However, the most salient finding is that the existing empirical studies, with few exceptions, propose to focus on effects on the efficiency of services rather than look more deeply into the matter of the public values. This study stresses the need for further comparative research of the public domain that will allow researchers to discern who can make better contributions in its various dimensions. It also identifies new avenues of research.

Palabras clave:

Public private association, social services, public values

Biografía del autor/a

Nuria Cunill-Grau, Universidad de Los Lagos

Nuria Cunill-Grau, Doctor in Social Sciences at Universidad Central of Venezuela. Professor at the Center for Regional Development and Public Policies (CEDER) Universidad de Los Lagos, Chile, and former Principal Adviser of Latin American Center of Administration for Development, CLAD. Postal Address: Avenida República 517, Santiago, Chile. E-mail: Telephone: (+56) 22 9542725

Cristian Leyton Navarro, Universidad Católica Silva Henríquez

Cristian Leyton Navarro. PhD in Social Policy at the University of Bristol, United Kingdom. Researcher at Social Sciences and Youth Research Center - CISJU. Silva Henríquez Catholic University. Postal Address: General Jofré 462, Santiago, C.P. 8330225, Santiago, Chile. E-mail: Telephone: (+56)2224431429.